// 01 · automation & agents
Put the busywork on autopilot.
Custom GPTs, AI agents, chatbots, and workflow automation — designed, built, and maintained for you, then wired into the tools you already use. You bring the bottleneck; we ship the fix.
// the problem
Your team is doing work a machine should do.
Every business runs on repetitive, rules-based tasks — answering the same questions, moving data between apps, chasing, sorting, summarising. It's the work that quietly eats hours and morale. AI can take most of it off your plate, but only if someone actually builds and maintains the plumbing. That's the part we do.
- ! The same customer questions, answered a hundred times a week.
- ! Copy-pasting between your CRM, inbox, spreadsheets, and tools.
- ! Leads and tickets slipping through because no one got to them in time.
- ! ‘We tried ChatGPT’ — but nothing ever made it into a real workflow.
// what we build
What we build
Mix and match — it's all included in your subscription.
Custom GPTs & assistants
Private assistants trained on your SOPs, brand, and products that your team can use every day.
AI agents
Multi-step agents that take an instruction and actually do the task — research, draft, update, notify.
Support & sales chatbots
Chatbots grounded in your content that answer 24/7 on your site, Google, and socials — and hand off to a human cleanly.
Workflow automation
End-to-end automations across Make, n8n, Zapier, and direct APIs that move and transform data while you sleep.
Document & data processing
Pipelines that read, extract, classify, and summarise documents, emails, and records at scale.
Human-in-the-loop controls
Approvals, guardrails, and logging so you stay in control of anything customer-facing.
// how it works
How a request becomes a working automation
- 01
Map the bottleneck
On a quick call we pin down the task, the tools involved, and what ‘done’ looks like. You get a clear scope and timeline before we build a thing.
- 02
Build & wire it in
We build the agent or automation, connect it to your stack with least-privilege access, and test it against your real cases.
- 03
Ship with guardrails
We launch with human-in-the-loop checks, logging, and fallbacks — usually starting with ‘AI drafts, you approve’ until you trust it.
- 04
Tune & hand over
We monitor, refine, and train your team to run it — with documentation and recordings so nothing depends on us.
// outcomes
What good automation buys back
Illustrative — your numbers depend on the workflow.
// the difference
Before and after
Without Intelligie
- ✗ Staff buried in repetitive admin
- ✗ Leads answered hours (or days) late
- ✗ Data re-keyed by hand between tools
- ✗ Knowledge trapped in people's heads
- ✗ AI experiments that never shipped
With Intelligie
- ✓ The repetitive work runs itself
- ✓ Every enquiry answered in seconds
- ✓ Tools synced automatically, end to end
- ✓ An assistant that knows your business
- ✓ Working systems your team actually uses
// deliverables
Example deliverables
A sample of what can land in a typical month.
- › A support chatbot trained on your help docs and past tickets
- › A custom GPT that drafts quotes from a short note
- › An agent that triages your inbox and drafts replies
- › A Make or n8n workflow syncing leads into your CRM with enrichment
- › A pipeline that turns invoices and POs into structured data
- › A weekly digest that summarises activity across your tools
// the stack
Tools we build on
// faq
Frequently asked questions
Do you replace our tools or work with them? +
We build on top of what you already use. The whole point is to connect AI to your current stack — CRM, help desk, docs, spreadsheets — not to make you switch.
How do you keep automations from going rogue? +
Every customer-facing automation ships with human-in-the-loop approvals, guardrails, and logging. We start with ‘AI drafts, you approve’ and loosen the reins only as you build trust.
What happens if an automation breaks? +
We monitor and maintain everything we build as part of your subscription. If something changes upstream, we fix it — that's included, not an extra invoice.
Which AI models do you use? +
Whatever fits the job and your policies — usually OpenAI and Anthropic, plus open models where it makes sense. We're model-agnostic and optimise for accuracy, cost, and privacy.
Can you build a true ‘agent’, not just a chatbot? +
Yes. Beyond Q&A, we build agents that take multi-step actions — look something up, make a decision, update a record, send a message — with the right guardrails around them.
The other three pillars
// get started
Ready to put automation & agents to work?
Book a 15-minute intro call. We’ll map one automation you could ship next week. No pitch, no jargon.