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// faq

Questions, answered.

Everything about how Intelligie works. Still curious? Book a call.

Getting started

How do we begin? +

Book a 15-minute intro call. We’ll find one concrete AI win in your business, pick a plan, and get on an onboarding call within 24 hours. You can be live with your first automation in the first week.

Do you offer a trial or guarantee? +

Yes. Try it for two weeks — if we haven’t shipped something you’re glad you paid for, we’ll refund 75% of your first month, no awkward questions.

What size of business do you work with? +

From solo operators and local trades to growing companies of a few hundred people. If your team does repetitive work, there’s an AI win in it.

How it works

What exactly can I request? +

Automations, custom GPTs and agents, chatbots, internal tools, document and data (RAG) pipelines, integrations, plus team training and strategy. If you’re unsure it’s possible, ask.

How fast do things ship? +

Most requests ship in a few days; larger builds in one to two weeks. You’ll always know the timeline before we start, and you can track progress on your board.

How many requests can I have? +

Add as many as you like. We actively work one at a time on Starter, two at a time on Growth, and several concurrently on Scale. The moment one ships, we pick up the next.

What if I don’t like a deliverable? +

We revise until it’s right — revisions are unlimited and included. The goal is something your team will actually use.

Tools & technical

Do you work with our existing tools? +

Yes. We build on top of your stack — CRM, help desk, docs, spreadsheets, e-commerce platform, and automation tools like Make, n8n, and Zapier. No rip-and-replace.

Which AI models do you use? +

Whichever fits the job and your policies — typically OpenAI and Anthropic, plus open models where it makes sense. We’re model-agnostic and optimise for accuracy, cost, and privacy.

We have no technical team — is that a problem? +

Not at all. We do the building and train your non-technical staff to run and maintain it, with documentation and recordings so nothing depends on us.

Security & data

Is our data used to train AI models? +

No. We use enterprise, no-training endpoints, so your data is never used to train public models. Your information stays yours.

How do you handle access and security? +

We agree on scope, access, and data handling before any build, follow your security policies, and use least-privilege access. We can sign an NDA and DPA on request.

Pricing & commitment

How much does it cost? +

Plans start at our Starter tier and scale up to an embedded AI department on Scale, plus à-la-carte workshops. See the pricing page for current rates — one flat monthly fee, no hidden costs.

Can I pause or cancel? +

Anytime. Pause when you’re heads-down and keep your unused days; cancel whenever with no penalty. No long contracts, ever.

Who owns what you build? +

You own the final deliverables we create for you once paid, except our pre-existing tools and third-party components, which keep their own licenses.

// get started

Still have questions?

Book a 15-minute intro call. We’ll map one automation you could ship next week. No pitch, no jargon.